About DCTechWork
Technical hands inside critical infrastructure
DCTechWork provides professional technical and field services for data centers, IT infrastructure providers, system integrators and enterprise customers. We support projects throughout the complete infrastructure lifecycle: from hardware installation and fiber deployment to troubleshooting, component replacement and complete decommissioning.
Whether support is required for a single intervention, a planned migration or a large-scale deployment, we deliver practical on-site technical support with a strong focus on safety, accuracy, documentation and minimizing downtime.
Why DCTechWork
How we approach the work
- Data center focused
- Our services are specifically focused on physical IT and network infrastructure within data center environments.
- Flexible field support
- Support can be provided for individual interventions as well as larger installation, migration and decommissioning projects.
- Remote engineering support
- We can work directly with remote network engineers, system administrators, NOCs and project teams to execute physical tasks on-site.
- Structured execution
- Work is performed according to customer instructions, work orders, MOPs and site procedures.
- Safety & accuracy
- Data centers contain critical production infrastructure. Every connection, component and device must therefore be handled carefully and deliberately.
- AI & accelerated computing
- Our team has hands-on experience supporting and replacing high-performance data-center GPUs, including NVIDIA H200 and B300 platforms, for AI, HPC and accelerated-computing environments.
- Clear documentation
- Where required, completed activities, asset information and relevant findings can be documented for the customer.
Documentation & asset registration
What we record
Accurate documentation is an important part of professional data center operations. Depending on project requirements, DCTechWork can assist with recording:
- Manufacturer
- Device type
- Model
- Serial number
- Asset tag
- Rack identification
- Rack unit position
- Source port
- Destination port
- Cable identification
- Transceiver information
- Installation status
- Removal status
Photographic evidence can also be provided when permitted by the facility and customer security policies. This gives project managers and remote engineering teams clear confirmation of completed work.
- Device type
- Rackmount server, 1U
- Serial number
- SN-4C81-77QD
- Rack
- A12
- Rack unit
- U17
- Source port
- sw-a12-01 / Eth1/14
- Destination port
- pp-a12-f1 / 07
- Transceiver
- QSFP28 100G-SR4
- Status
- Installed / verified
Photographic evidence can also be provided when permitted by the facility and customer security policies.
Coverage
11 field services, one team
- Remote Hands & Smart HandsOn-site technical support for remote engineering teams.
- Rack & StackServer, storage and network equipment installation.
- Server Installation & Hardware ReplacementReplacement of disks, memory, CPUs, GPUs, PSUs, NICs, transceivers and other components.
- Fiber InstallationInstallation, routing, patching and labeling of data center fiber connections.
- Fiber TroubleshootingPhysical investigation and correction of fiber connectivity issues.
- Fiber DecommissioningControlled tracing and removal of obsolete fiber infrastructure.
- Data Center DecommissioningRemoval of servers, switches, storage, cabling and associated infrastructure.
- Rack DecommissioningComplete physical decommissioning and cleanup of racks.
- Cabling & Cable ManagementCopper and fiber installation, tracing, labeling and organization.
- Equipment MigrationPhysical support for moving IT infrastructure between racks or locations.
- Project Deployment SupportAdditional technical field capacity for larger data center projects.
Need technical support in your data center?
Whether you require a single hardware replacement, additional engineers for a deployment, fiber troubleshooting or support for a complete decommissioning project, DCTechWork provides practical technical support on-site.